Terms &
Conditions
Welcome to Synthetic Clothing! These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from Synthetic Clothing.
By accessing this website and purchasing from us, you accept these terms and conditions. Please read them carefully.
Effective Date: May 24, 2025
Website Owner: Synthetic Clothing
Contact Email: syntheticclothing3@gmail.com
1. Eligibility
To place an order on our site, you must:
Be at least 18 years old, or have parental/guardian permission
Provide accurate and complete personal information
2. Products
Product descriptions and images are provided as accurately as possible, but colours may vary slightly due to screen settings
All products are subject to availability
We reserve the right to modify or discontinue products at any time
3. Orders and Payment
Accepted Payment Methods: Card payments, Apple Pay
Pricing: All prices are in GBP and may change without notice. The price at checkout is final
Order Confirmation: You will receive a confirmation email once your order is placed. This does not guarantee acceptance — orders are subject to product availability
Order Refusal: We may cancel an order due to suspected fraud, pricing errors, or stock issues
4. Fulfilment and Shipping
Our products are fulfilled and shipped by third-party providers such as Printify and Printful
Shipping Costs: Calculated at checkout based on destination
Estimated Delivery Times: Provided at checkout; delays may occur due to carrier issues
International Orders: Customers are responsible for customs duties and taxes
Lost or Stolen Packages: Once shipped, we are not liable for lost or stolen packages. Contact the carrier for assistance
5. Returns and Exchanges
Return Window: 14 days from delivery
Conditions: Items must be unused, in original packaging, and in resellable condition
Non-Returnable Items: Custom/personalised products, sale items, and gift cards
Return Process: Contact us via our “Contact Us” page or email with your order number and reason for return
Return Shipping: Customer is responsible unless the item is defective
Refunds: Processed within 5-10 working days after return approval
6. Intellectual Property
All content (logos, images, text, designs) on our website is the property of Synthetic Clothing. You may not copy, reproduce, or distribute any content without our written permission.
7. User Conduct
You agree not to:
Use the site for illegal or unauthorised purposes
Attempt to gain unauthorised access to our website or systems
Upload harmful code or spam
8. Limitation of Liability
Synthetic Clothing is not liable for any indirect, incidental, or consequential damages.
Our total liability is limited to the total amount of your purchase.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of the United Kingdom.
10. Third-Party Links
Our website may contain links to third-party websites (e.g. social media platforms). We are not responsible for the content, policies, or practices of those websites. Clicking those links is at your own risk.
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page. Your continued use of the site constitutes acceptance of those changes.
12. Contact
If you have any questions or concerns, you can reach us through either of the following:
Email: syntheticclothing3@gmail.com
Contact Form: Use the Contact Us page on our website
13. Privacy & Cookies
We value your privacy and are committed to protecting your personal information.
Our Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or make a purchase.
By using our site, you consent to our use of cookies in accordance with our Cookie Policy. Cookies help us improve your browsing experience, track website performance, and provide tailored content.
For full details, please refer to the respective policies available via the links in our website footer.